Fees & terms

Transparent, fair, and fully compliant fees

At Sears, we believe in complete transparency.

There are no hidden costs or surprises, just clear, honest fees for both landlords and tenants, fully compliant with the Tenant Fees Act 2019.

Whether you’re letting a single property or managing a full portfolio, you’ll know exactly what to expect from the outset.

We’ve built our reputation in Bracknell, Wokingham, and the surrounding Berkshire area on trust and clarity, so every charge is explained clearly and confirmed in writing before we proceed.

Transparent, fair, and fully compliant fees
Transparent, fair, and fully compliant fees
FOR LANDLORDS

Landlord fees

Our fully managed service is the preferred choice for most landlords - a complete, hands-off solution that takes care of everything from compliance and maintenance to tenant communication and day-to-day management. It’s designed to protect your investment while saving you time, hassle and stress.

We also offer rent collection and tenant find services for landlords who require a more tailored level of support.

  • Fully managed

    MOST CHOSEN

    A complete, hands-off solution that takes care of everything from compliance and maintenance to tenant communication and day-to-day management.

  • Rent collection

    For landlords who want us to handle the ongoing payments but prefer to manage the property themselves.

  • Tenant find

    A targeted service for landlords who only need help sourcing and referencing the right tenant.

For a full, up-to-date breakdown of our fees and service options, please view our landlord fees guide or speak to our lettings team in Bracknell or Wokingham.

All fees are clearly outlined in your agency agreement before instruction and are subject to VAT at the prevailing rate.

FOR TENANTS

Tenant fees (Permitted by law)

We believe in clear, fair and transparent costs. Under the Tenant Fees Act 2019, the fees tenants can be charged are strictly limited.

In most cases, you’ll only pay your rent, a refundable deposit and a holding deposit, with a small number of additional charges only applying in specific situations.

01

Rent

As agreed in your tenancy agreement.

02

Refundable deposit

Protected in a government-approved scheme.

03

Holding deposit

Reserves the property; deducted from first month’s rent or deposit.

For full details, please view our Tenant Fees Guide

We do not charge any additional administration or referencing fees to tenants - so you know exactly where you stand from the outset.

OUR COMMITMENT

Our commitment to fairness and clarity

As licensed members of ARLA Propertymark, we operate under a strict Code of Practice and Client Money Protection (CMP) scheme.

This ensures your funds are always handled safely and that all our processes are transparent and compliant.

Our aim is simple, to make lettings straightforward and stress-free for landlords and tenants alike.

  • ARLA Propertymark
  • Client Money Protection
  • Tenant Fees Act 2019
  • TPO member

For a full breakdown of our Landlord Fee Structure and Tenant Terms, please contact us.

Real words, real reviews

What our clients say about us

4.9/5 Customer rating

Rating

Great experience working with sears we had several estate agents trying to sell our property in the past so we decided to hand it over to sears and Emma worked tirelessly to sell the property with only her 2nd viewing in as many weeks great job keep up the good work

Iron Gamer

1 month ago

We had a great experience with Jake as our property manager. He was professional, approachable, and always quick to respond whenever we had any questions or needed assistance. He made the whole process smooth and stress-free, keeping us informed every step of the way. His communication was clear, and any issues were handled efficiently and promptly. We really appreciated his support and would highly recommend renting with sears

Vani P

2 months ago

Excellent, clear and friendly communication from Keira at Sears. She kept in close contact throughout my property search and was readily available to assist with our process in a very approachable, respectful and professional manner.

Janine Wetherall

2 months ago

Massive thank you to Sears' rental property team for helping me both find and move into a new property within 3 weeks. I'd like to specifically thank Keira, Jess and Andy for their invaluable efficiency and overall great service throughout the process.

Matthew

2 months ago

All has been absolutely fantastic. The patience shared and understanding have made this time for me and my wife memorable. Special shout-out to Keira Taylor who has helped since the first day.

João Herculano

2 months ago

Sears have been an incredible help throughout our search for a new property. I can't thank Kiera, Andy, and Jess enough for their patience, support, and dedication in helping us find the perfect home. Moving to a new area can be overwhelming and daunting, but they made the entire process so much easier. They were always available to answer questions, offer guidance, and support us every step of the way. Thank you, Kiera, Andy, and Jess, for your outstanding service and for making what could have been a stressful experience such a positive one. I would highly recommend Sears to anyone looking for a property!

Nelum Fiodorov

2 months ago

I just wanted to say thank you for your excellent communication and the regular updates throughout the sale of my flat. I’m especially grateful to Emma, Cameron, and Rob for all your hard work, professionalism, and support. It has been truly appreciated.

Emily Wong

2 months ago

Sears has been brilliant from the start. Every time the team called or emailed it has been for a genuine purpose or call to action, which is greatly appreciated! The team has been proactive and professional throughout the selling process, and always listened with intent to any of my own thoughts or questions.

Jack Field

2 months ago

I couldn’t have asked for a better experience so far with selling my apartment with Sears. This is the first time I have gone through selling a property and from the initial valuation with Harvey, the team have really put me at ease. They have been really friendly, professional, and knowledgeable with fantastic communication. Aimee and Poppy in particular have also gone over and above my expectations by leafleting/ door knocking down particular streets we are interested in purchasing from. I really cannot rate the team highly enough would recommend them to anyone looking for an estate agent.

JL S

2 months ago

I have just come out of a difficult divorce and was looking to purchase a house for myself and my children. The thought of viewing properties on my own was a bit daunting for me. I first made contact with Sears Estate agents in Wokingham a few months ago and viewed two properties that they were marketing. I met Poppy at both viewings, she was warm, friendly, and professional as well as being very knowledgeable about the properties. Unfortunately, I did not have a buyer for my property so was unable to put in an offer or purchase with Sears. However, I was very impressed that Poppy and her colleague Amy, acknowledged my property search and contacted me recently about another suitable property, before it was marketed live on websites. They were very efficient in arranging a viewing for me promptly. I was met at the property by Alison, who was again, very warm, friendly, welcoming, patient and open to questions. After the viewing, I went to Sears estate agents office in Wokingham town centre, where I was met in a friendly manner and offered a hot drink, which was a nice touch. Poppy assisted me with the administration involved in putting an offer forward, as I had unfortunately left my glasses in my car! She was very helpful and patient and explained how the process of putting the offer forward to the vendor worked. I was very impressed with the office layout, clean lines, modern decor and comfortable chairs. I would like to mention that I was very impressed with my experience with Sears, Wokingham, the staff are excellent role models and ambassadors for Sears, keep up the good work. Allison Radcliffe 😀

Allison

3 months ago